Instructions upon arrival and departure

Arrival

• Arrival and check-in to the apartment is possible from 2:00 pm. In case of urgent need, we will accommodate you.
• Upon arrival, please park at the reception (tel. +421 903 643 685). Access cards with access to the main parking lot and apartment spaces will be issued to you. 

Departure

• Please plan your departure and check-out by 10:00 am. If circumstances allow, we can move this time slightly.
• If something breaks, is damaged, destroyed or stops working, please inform the contact person or the person who handled your reservation. We will arrange for repair before the arrival of a new client.
• Please make sure all windows are properly closed.
• Please place separated waste in the containers in the shed near Villa Kollár.
• Lock the apartment, return the access card to the contact person at the reception, and please report any defects you discovered during your stay. Thank you and we wish you a pleasant stay.
• We would be grateful for all your suggestions, which you can send to us at vilakollar@vilakollar.sk, and even more for your reviews here.